You Do Not Need Your Own Account

You Do Not Need Your Own Account truck

Dubai Trade Portal Processing

Clearing goods through Dubai means transacting on the emirate's trade systems, which in turn means registrations, credentials, balances to maintain and people who know how to drive them. For a business that imports a few times a year, all of that is overhead. We hold the access and submit on your behalf, which is a different service from simply preparing your declaration - here the submission is ours as well.

What Goes Through the Portal truck

Transactions We Submit

Most customs interactions in Dubai are portal transactions rather than counter visits.

  • Import and export declarations
  • Delivery orders and cargo release
  • Duty and fee payments
  • Free zone movements
  • Amendments to submitted entries
  • Supporting document uploads
What Goes Through the Portal

No Portal Access? truck

Send us the documents and we will submit it

Have Us File It Call +971 4 239 7107
Which Makes Sense

Own Access or Use an Agent?

Holding your own portal access is right for some businesses and pure overhead for others. It depends on volume more than anything.

High, regular volume

If you import weekly, in-house access and staff who use it daily will usually pay for themselves. The knowledge stays current because it is used constantly.

Occasional or seasonal trade

Access used four times a year is expensive to maintain and easy to get wrong, because nobody stays practised at it.

No UAE entity at all

Overseas suppliers cannot hold local access in their own right, so submissions have to be made by a party that can.

You want one supplier

Where clearance, storage and transport are already with us, adding the portal submission avoids splitting responsibility for the same shipment across four companies.

Handled End to End

Handled End to End truck

What You Actually Send Us

The intention is that you send documents and receive released cargo.

  • You send the paperwork

    Invoice, packing list and transport document. We build the transaction from them rather than asking you to enter anything.

  • We submit and pay

    The declaration is filed and the duty and fees settled through the system, then recharged to you.

  • You get the release

    The delivery order and release come back, and the cargo moves on our own trucks if you want it to.

Why Cannata truck

Practised Rather Than Occasional

System access is not the hard part. Knowing what the system will reject before you submit it is.

We file every day

Submissions are routine work here rather than an annual event, which is what keeps rejections rare.

Cargo handled too

If a submission goes wrong, the goods are with us - not stranded at a terminal while somebody investigates.

One instruction

Portal submission, clearance, storage and delivery on a single instruction rather than four suppliers.

Rate Request

Get a price for this shipment

Give us the route and the cargo and we will come back with a rate, usually within one working day.

Enquiring about Dubai Trade portal processing

Up to 5 files, 8 MB each. PDF, Word, Excel or images.

We reply to every enquiry. Your details are never shared.

Our FAQs

Frequently Asked Questions

What customers ask about portal filing.

Not if you use an agent. We hold the access and submit on your behalf, which is why occasional importers and overseas suppliers do not need to set up and maintain their own.

Preparing the declaration is building the entry. This is also making the submission itself on our own access, settling the duty and fees, and returning the release to you.

Yes. Overseas suppliers without a UAE entity cannot hold local access, so submissions have to be made by a party that can.

We settle them through the system at the time of submission and recharge them to you, so the transaction is not held up waiting for a payment to clear.

Amendments are possible, though they are more work than filing correctly the first time. Where an error is found, we handle the correction rather than passing it back.

If you import weekly it will probably pay for itself. If you import a few times a year, maintaining access nobody stays practised at tends to cost more than it saves.
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