Customs Clearance & Brokerage Services

Clearance at the UAE Border

Customs Handled by the People Moving the Cargo

Customs is where most shipments actually lose time, and almost always for documentary reasons rather than physical ones. Cannata files its own declarations rather than passing them to an agent, which means the team preparing the paperwork is the team holding the goods in storage and driving them out on our own trucks. When a query comes back from customs, there is one company to answer it. For a walk through the filing itself, see our complete guide to customs clearance at Jebel Ali.

Imports into the UAE

Sea, air and road arrivals cleared into the local market or into a free zone, with duty and VAT assessed against the correct classification.

Exports and re-exports

Outbound declarations for goods leaving the UAE, including re-export of cargo that never entered the local market. See import and export clearance.

Both coasts

Clearance at Jebel Ali and Dubai on the Gulf, and at Khor Fakkan on the east coast.

Free zone and mainland

Goods moving between a free zone and the UAE mainland are a customs event in their own right. See free zone and mainland clearance.

Transit and cross-border road cargo

Goods crossing the UAE on their way somewhere else, and consignments moving by road into the GCC, are cleared alongside the transport rather than as a separate instruction. See cross-border trucking.

Why Cannata truck

A Broker That Also Owns the Trucks

Most freight companies outsource clearance and most brokers do not touch the cargo. Doing both removes the handover where shipments usually stall.

We file it ourselves

Declarations are prepared in-house rather than passed to a third-party agent, so nobody is waiting on somebody else's queue.

Storage on the same site

Goods held for inspection or query go into our own warehouses instead of accruing charges at the terminal.

Cleared and moving

The truck collecting the cargo is ours too, so clearance and delivery are one job rather than two suppliers.

Clearance Enquiries truck

Tell us what is arriving, from where, and under what documents

Get a Clearance Quote Call +971 4 239 7107

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and seamless logistics across sea and road freight.

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Our FAQs

Frequently Asked Questions

What importers and exporters ask before using a broker.

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Jebel Ali Port and Dubai's airports on the Gulf coast, and Khor Fakkan on the east coast. Road consignments crossing the GCC land borders are handled as well.

Yes. Clearance is one of our own services rather than something we subcontract, so the team preparing the declaration is the team handling the cargo.

At minimum a commercial invoice, a packing list and the transport document. Depending on the goods and origin you may also need a certificate of origin and any product-specific permits or approvals.

Documentation that does not agree with itself. Values, descriptions and quantities that differ between the invoice, the packing list and the declaration are the most common cause, and the easiest to prevent.

Yes, in our own warehouses. That is usually cheaper than leaving cargo at the terminal, and it means goods held for inspection are somewhere accessible.

Yes. Moving goods out of a free zone into the UAE market is a customs event with its own declaration, and it is handled the same way as an import.
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