The Gulf Coast Gateway

The Gulf Coast Gateway truck

Customs Clearance at Jebel Ali and Dubai

Jebel Ali is where the great majority of the UAE's container traffic arrives, which makes it the port where a delay costs the most - terminal charges accrue daily and a held container is not going anywhere. We clear here and across Dubai, and because our warehouse sits inside the free zone, cargo that needs to wait can wait somewhere cheaper than the quay. If you are filing at Jebel Ali for the first time, our complete guide to clearance at the port walks through the documents and the sequence.

What We Clear Here truck

Cargo Through Jebel Ali and Dubai

Everything moving through the port and the emirate, in either direction.

  • Container imports into the UAE market
  • Export and re-export declarations
  • Free zone entries and exits
  • Breakbulk and project cargo
  • Transit cargo moving on by road
  • Cargo held for inspection or query
What We Clear Here

Cargo Landing at Jebel Ali? truck

Send the documents before the vessel arrives

Get a Jebel Ali Quote Call +971 4 239 7107
Port-Specific Realities

What Makes Jebel Ali Clearance Different

Volume is what characterises this port, and volume changes what matters.

The clock runs from arrival

Demurrage and detention start regardless of whether your paperwork is ready. Filing before the vessel berths is worth more here than anywhere else.

Free zone and mainland are different

Goods staying inside JAFZA and goods entering the UAE market are separate customs events. See free zone and mainland clearance.

Storage is right there

Our warehouse is inside the free zone, so cargo can come off the quay quickly instead of waiting where waiting is most expensive.

Road connections matter

A great deal of Jebel Ali cargo leaves by road, including into Saudi Arabia and the GCC, and that leg is ours too.

Beside the Terminal

Beside the Terminal truck

What Being Local Adds

Proximity is not sentiment here; it is the difference between hours and days.

  • Warehouse inside JAFZA

    Cargo moves off the quay into our own space, including bonded storage where duty should stay suspended.

  • Inspections attended

    Where customs calls an inspection, someone is there for it rather than scheduling a visit from across the city.

  • Onward transport ready

    Cleared containers go straight onto our own trucks for delivery or cross-border movement.

Why Cannata truck

A Clearing Agent With a Warehouse at the Port

At Jebel Ali the expensive problem is cargo with nowhere to go. Most clearing agents cannot solve that. Run from our facility inside Jebel Ali Free Zone, alongside the port.

Filed in-house

Our own brokerage team submits the entries, so there is no second agent between you and the port.

Space inside the free zone

Bonded and duty-paid storage a short move from the terminal, which is what stops charges running.

Trucks on call

Delivery and cross-border movement on our own fleet as soon as the cargo is released.

Rate Request

Get a price for this shipment

Give us the route and the cargo and we will come back with a rate, usually within one working day.

Enquiring about Dubai & Jebel Ali customs clearance

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Our FAQs

Frequently Asked Questions

What importers ask about clearing at Jebel Ali.

Yes, and across Dubai generally. Our warehouse is inside Jebel Ali Free Zone, a short move from the terminal, which is what lets cargo come off the quay quickly.

Before the vessel arrives, wherever possible. Terminal charges start on arrival regardless of whether the paperwork is ready, so filing early is worth more at Jebel Ali than almost anywhere.

Yes, in our own warehouse inside the free zone. That is usually far cheaper than leaving a held container at the terminal.

No. Goods remaining inside the free zone and goods entering the UAE mainland are separate customs events with different treatment - moving between the two requires its own declaration.

Yes. Cleared containers go onto our own trucks for delivery in the UAE or for cross-border movement into the GCC.

Yes, alongside containerised freight. Oversized consignments usually need the clearance and the onward transport planned together, which is easier when one company does both.
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